Shipping policy

Shipping Policy

1. Processing Time

We process and ship orders within 1-3 business days⁠⁠.

2. Shipping Methods and Delivery Time

We ship through Canada Post. Standard delivery typically takes 2-8 business days (excluding weekends and holidays). Expedited and Priority shipping options are available at checkout⁠⁠.

3. Shipping Costs

All orders over CAD 75 qualify for FREE shipping within Canada⁠.

For orders under CAD 75, shipping fees will be calculated at checkout based on your location and chosen shipping method⁠.

Expedited shipping rates will be calculated at checkout⁠.

4. Shipping Destinations

We currently ship within Canada and to the US⁠.

For international shipping inquiries, please email us at mamiandmeco@gmail.com⁠⁠.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package⁠.

6. Taxes and Duties

For orders within Canada, applicable taxes will be applied at checkout based on your province or territory⁠.

There are no additional duties or customs fees for Canadian orders⁠.

7. Address Accuracy

We are not responsible for lost packages due to incorrect shipping addresses. Please double-check your address at checkout to ensure accurate delivery⁠.

8. Order Updates and Cancellations

For order updates or cancellations, please contact us as soon as possible. We'll do our best to accommodate your request if the order hasn't been shipped yet⁠⁠.

9. Local Pickup

At this time, we do not offer local pickup. All orders are shipped directly to the provided address⁠.

10. Return Policy

We offer a 30-day return policy, giving you ample time to decide if the product meets your expectations. If for any reason you are not satisfied with your purchase, you may request a return within 30 days of receiving the item.
All products purchased during sales or promotions are not eligible for return. Please choose carefully before completing your purchase.